By the Numbers

Author:
Many parts managers underestimate the business management expertise, combined with parts knowledge, that is required to efficiently operate a parts department. Author Gary Naples brings twenty years of parts management experience to By the Numbers: Principles of Automotive Parts Management.

This book presents basic parts management principles, along with business and personnel management techniques, in an easy-to-understand format. Each chapter begins with an "illustrative case" which describes a typical situation (pertinent to the chapter's theme) that could occur in "real-world" parts departments.

Published:
  • 1994-08-01
Specs:
  • Published by SAE International with a Product Code of R-140, ISBN of 978-1-56091-520-1, and 224 pages in a softbound binding.
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