By the Numbers

BY THE NUMBERS Principles of Automotive Parts Management Many parts managers underestimate the business management expertise, combined with parts knowledge, that is required to efficiently operate a parts department. In the future, with the cost of inventory increasing, business knowledge will be even more important for successful parts management. Author Gary Naples bringstwentyyears of parts management experience to By the Numbers: Principles of Automotive Parts Management. The book presents basic parts management principles, along with business and personnel management techniques, in an easy-to-understand format. Each chapter begins with an “illustrative case” which describes a typical situation (pertinent to the chapter’s theme) that could occur in the “real world” parts departments. Chapters cover: • Introduction to Parts Management • Inventory Control and Storage • Purchasing • Sales • Financial Management • Facility Development and Warehousing • Personnel Development • Advertising/Marketing • Glossary of Key Terms The book is applicable to those working in both dealer- franchised and aftermarket parts stores. Combining standard procedures with new ideas, it is an excellent desk reference for parts managers, parts department staff, and parts stores’ senior management. The book is also an ideal primer for students studying parts management, as it provides a realistic perspective of the parts manager’s role in the parts store of today and the future.